Shipping policy
Shipping Policy – Proultimate Sports
At Proultimate Sports, we are committed to delivering your orders quickly and securely across India.
Processing Time
- Orders are processed within 1–3 business days after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Timeline
- Standard delivery usually takes 5–7 business days depending on your location.
- Remote or high-demand locations may require additional time.
Shipping Charges
- We offer Free Shipping on selected orders and promotional campaigns.
- Any applicable shipping charges will be displayed during checkout.
Order Tracking
- Once your order is shipped, tracking details will be sent to your registered email address or phone number.
Delayed or Lost Shipments
- While we work with trusted courier partners, delays caused by logistics providers, weather conditions, or unforeseen circumstances may occur.
- If your package appears lost, please contact our support team within 7 days of the expected delivery date.
Incorrect Address
- Customers are responsible for providing accurate shipping details.
- Proultimate Sports will not be responsible for orders delivered to incorrect addresses provided by customers.
Damaged Package
- If your package arrives damaged, please record an unboxing video and contact us within 48 hours of delivery.