Shipping Policy — Proultimate Sports
Effective Date: 27-05-2025
Thank you for shopping with Proultimate Sports! We are committed to delivering your orders safely and promptly. Please review our shipping policy below:
Order Processing
- All orders are processed within 1–2 business days after confirmation.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- During peak seasons or sale periods, processing times may be slightly extended.
- We appreciate your patience during these times.
Shipping Time
- After dispatch, orders typically arrive within 3–7 business days for most locations.
- Delivery times may vary based on your location and courier partner operations.
- Rural or remote areas may require additional delivery time.
Shipping Charges
- Shipping charges, if applicable, are calculated at checkout based on your delivery address and order value.
-
We occasionally offer free shipping promotions. Keep an eye out for special deals!
Tracking Your Order
-
Once your order is shipped, you will receive an email with your tracking number and link.
- Please allow up to 24 hours for the tracking information to become active.
Delivery Partners
- We work with trusted logistics partners to ensure timely and safe delivery of your orders.
- While we strive to ensure timely delivery, we are not liable for unexpected delays caused by courier partners, weather conditions, or other unforeseen factors.
Address Accuracy
- Please ensure that your shipping address and contact details are entered correctly at checkout.
- We are not responsible for packages delivered to an incorrect address provided by the customer.
International Shipping
- Currently, we ship only within India.
- We are working on expanding internationally soon — stay tuned!
Delayed or Missing Orders
If your order is delayed beyond the expected delivery time or appears lost:
- Please reach out to us at care@proultimatesports.com with your order number.
- We will assist you in tracking the shipment or arranging a solution.
Need help with your order?
Email us at 📧 care@proultimatesports.com — we're happy to assist you!